Stage 4

Frequently Asked Questions

Each month we work with a handful of exciting brands to bring our subscribers something exclusive and unique. For us it is about curation it’s about creating something special, something that lasts, and something that you won’t find on the high street.

 

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To us the whole experience of receiving the parcel is almost as important as the present itself. From our boxes, ribbons, beautiful tissue paper and the personalised letter explaining about the present, we really consider every detail of how the experience looks and feels.

The type of presents we send are based on your profile when you sign up, for instance if you don’t want to receive jewellery don’t select it. You can view all our past presents here and see what some of our customers say here

A subscription makes the perfect gift. There are two easy ways to give a subscription; the only thing you really need to consider is how long they deserve it for.

 

1. THE ONLINE SIGN UP.

 

You simply sign them up online, telling us about what type and style of presents they’d like to receive (as well as what their address is). Then each month we’ll send them a surprise present to match. What’s more, you can also add a personalised message to accompany the gift. For this option you can download an E-Card or Gift Voucher to give to the recipient. Also, don’t worry we won’t spoil the surprise- the first contact from us will be the present landing on the doormat.

 

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2. THE GIFT BOX

 

This is perfect for those who want to give a physical gift before the presents start. The luxe Gift Box contains a Brass gift token, welcome pack and gift code. The lucky recipient activates their code on our site and selects their own preferences. The surprises then start the following month. These boxes are available as a 3, 6 & 12 month subscription.
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Monthly
£24
(£24/Month)
3
Month
£69
(£23/Month)
6
Month
£129
(£22/Month)
12
Month
£229
(£19/Month)

 

THIS IS THE COST OF A UK SUBSCRIPTION INCLUDING FREE Post & Packaging

Our mail outs take place on a monthly basis. We dispatch our surprises around the 6/7th of each month, however we will always email you the exact dispatch date.

Delivery times on average are:

UK 1-3 days
European 3-6 days
International 5-16 days

Not all parcels will fit through your letterbox, so we’d recommend using a work address.

 

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We work incredibly hard to source unique gifts and tailor them to your profile, but understand on the rare occasion we may miss the mark. If you are genuinely not happy with your surprise, please let us know within 14 days via

feedback@notanotherbill.com

It will usually be a case of sending it back (at your cost) and we will then refund or send you something that hopefully you do like. Our return address can be found here

 

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It will be sad to see you go, but you can cancel at any time before the 20th of the month.

To view our full terms and conditions, do click here.

 

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International-Prices

 

 

We are very proud to ship our surprises to far corners of the globe. As you’d expect it costs a little more shipping and takes a little longer for your present to arrive.

These prices include all taxes, handling and shipping.

(The Republic of Ireland counts as Europe)

 

We understand there is a demand for interesting client gifts – something that will be remembered long after the wine has been drunk, the chocolate eaten and the flowers wilted.

If you’re sending a client a present it’s generally because they’ve done some great work with you. What you need is a gift that shows you’ve taken the time to think outside the box. We pride ourselves in sourcing gifts that stand out. Depending on your numbers (and budget) we have a many options available please do get in touch here.

 

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As a company whose sole aim is to showcase great design and interesting products we are always on the lookout to work with likeminded people.

If you think your work or brand would be suitable please do get in touch.

 

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We have recently launched a new site, which means that if you had purchased from our old site (before October 6th 2014) there is a high chance your logins will not work.
We are in the progress of integrating them but in the mean time please get in touch via email or call us on 02077317877 with any queries.