The role is a combination of gift wrapping, personalising products and preparing deliveries. In addition to this the role is a mixture of practical, creative and operational tasks; you will be a natural multitasker with great attention to detail. You’ll be assisting with all kinds of production responsibilities; from monogramming notebooks and engraving hampers, to beautifully wrapping and packing a high volume of gifts, as well as prioritising simultaneous projects.

Link to role here.

A day in your life:

Lead the team with a can-do attitude: allocating tasks, creating new efficiencies, and setting the tone for a positive and motivated working environment. Manage stock handling via our inventory platform, Unleashed, and conduct stock checks to ensure accurate reporting.Ownership of Fulfilment KPIs and reporting for the region. Liaise across borders with our UK team, this will include meeting with the Managing Director, Founder, and Heads of Departments to report on the intricacies of the Netherlands operation. Providing feedback on operations and proposing changes with a solution-based attitude.

Sound good? View the full spec here

We’re looking for a Junior Account Manager to join our Corporate team and cultivate great relationships with both existing and new clients.  You will work in close tandem with a key account manager and also have your own book of clients in a dedicated vertical in which to build and develop. You will be the primary contact for your clients and act as the conduit between our creative, production, and shipping teams to ensure that every project creates an everlasting impact. 

This is a hands-on role that requires excellent project and client management skills. The role is client facing and demands a knack for creative problem solving and strong communication skills that keeps clients in the loop at all stages of the project.

See the full job spec here

We are looking for a professional, engaging and efficient Customer Service Assistant to enhance our ecommerce shopping experience over the busy Christmas season. This role requires 100% commitment during November, December and into January in order to achieve maximum customer success during our peak trading period. This is a great opportunity to be a key part of a productive and vibrant team.

You’ll be fantastic at working both individually and within a team and have a passion for exceptional customer service. An attentive and dynamic individual with a flair for balancing customer demands with business needs. Interested in Ecommerce and beautiful products with a focus on enhancing your overall experience within a fast paced working environment. Previous customer service experience is imperative. You will stay calm and level headed under pressure, able to manage your time to the highest degree and be able to juggle multiple avenues of communication at once.

Sound like you? Read the full spec here

Fulfilment Assistant

The role is a combination of gift wrapping, personalising products and preparing deliveries. In addition to this the role is a mixture of practical, creative and operational tasks; you will be a natural multitasker with great attention to detail. You’ll be assisting the Fulfilment Manager and Corporate team with all kinds of production responsibilities; from monogramming notebooks and engraving hampers, to beautifully wrapping a high volume of gifts, as well as prioritising simultaneous projects.

Link to role here.